Skip to content
Courses
Resources
Coaching
Coaching Non-executive Business coaching VIP Days
Training
Training Scale up workshops High Growth retreats Peer networks
About
About News
Programs
Contact
Team

Functional Accountability Chart (FACE)

The FACe Tool from Scaling Up defines clear leadership accountability across key business functions. Optimize performance, delegate smarter, and scale faster with this essential strategic framework.

FACe Tool: Summary and Description

Purpose:

The FACe (Function Accountability Chart) tool ensures every critical function in your business has a clearly accountable leader. It aligns your leadership structure, eliminates performance ambiguity, and helps identify people or accountability gaps that may hinder growth.

Key Elements:

  1. Function Identification: List the essential functions every company must manage (e.g., Sales, Marketing, Finance, Operations, HR).

  2. Right Person in the Right Seat: Assign a leader to each function who fits the culture and passes two key tests:

    • They don’t need to be managed.

    • They regularly wow the team with insights and output.

  3. KPIs and Outcomes: Define 1–2 key performance indicators (KPIs) for each function and clarify which business results (like revenue, profit, or cash) they are accountable for.

Usage:

The FACe tool is a diagnostic map for your leadership team. It helps CEOs and founders delegate more effectively, ensures role clarity, and strengthens the backbone of decision-making and accountability as the company scales.

Click here to download