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Leadership

Leadership is the first constraint on growth. A business cannot scale beyond the capability, energy and self-awareness of the people running it, which is why so much of our coaching work starts with the leader rather than the plan. In our experience of working with ambitious UK scale-ups, the point at which a company stalls is rarely a market problem. It is usually the point at which the founder's way of leading stops working at the new size.

This section brings together everything we have written about leading a high growth business. The articles are practical rather than theoretical, drawn from what we see in leadership teams week after week, and they fall into a handful of recurring themes.

Focus and priorities. Most leaders are not short of ideas; they are short of focus. Defining your needle movers explains how to pick the few activities that move the business forward, and how to avoid shiny toy syndrome deals with the constant distraction that kills them.

Energy and mindset. Energy is contagious, and a leadership team takes its cue from the top. Your role as chief energy officer sets out why managing your own energy matters more than managing your time, and what's your primary question? looks at the habitual question that quietly shapes every decision you make.

Letting go. Founder-led businesses hit a ceiling when everything still routes through one person. The three levels of delegation and ownership gives you a simple model for handing over real responsibility, and breaking free from micromanagement covers the trust that has to come with it.

Communication and feedback. Why feedback is the key communication skill argues that giving and receiving feedback well is the single most valuable habit a leader can build, and how to run an effective weekly leadership team meeting shows where that habit lives in the calendar.

Where leadership goes wrong. What causes poor leadership? names the four failures we see most often, and four hidden leadership bottlenecks explains how to clear them before you try to scale.

Developing yourself. The leaders who scale well keep working on themselves. High growth leadership starts with self-discovery explains why, five underrated leadership habits picks out the quiet routines that compound over time, and the servant leadership mindset makes the case for putting your people first.

The newest articles are listed first below. If you prefer to browse by theme, our strategy, team and implementation sections cover the other three disciplines of a high growth business. And if you would rather work on your own leadership with someone alongside you, that is exactly what our one-to-one business coaching and non-executive support are for.

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Tools for Your 21st Century Toolbox

One of the ways I test anyone I may hire as an employee or contractor is to look at their tools.

Importance of Customer Service

A man has single-handedly managed to wipe $180 million off the value of an airline, simply because they got their customer services wrong (http://news.bbc.co.uk/1/hi/world/americas/8164273.stm).

>Top 10 Ways to motivate people

>The Top 10 ways to Motivate People:

Why do the biggest brands start in a garage?

The greatest start-ups traditionally begin in a garage.

Getting to Tough Decision Makers

One of the biggest time wasters in the sales game is when the salesperson fails to get to the real decision maker, an end up and presenting their products and/or services to people who cannot say “Yes!” or only have the authority to say “No.”

Focusing on Positive Motivations

There’s nothing wrong with competition when it’s employed in a friendly manner to push one another to greater heights.

Conquer Fear

In her book, “Conquer Fear!”, Lisa Jimenez, a charming Florida speaker I’ve had the pleasure of smeeting, lists “The Seven Truths” that can help anyone harness and overcome their fears.

Better Time Management

I’ve been helping business owners and managers find better ways to manage their time for many years.

Assumptions You CAN Make

As the old saying goes: “When you ASSUME, you make an ASS of U and ME.” Nevertheless, as humans we all tend to make them.

Are you a Creative or Reactive Leader?

Good leaders, some experts say, are creative rather than reactive.

>The Story of Two Large Pots

>A water bearer in India had two large pots, each hung on each end of a pole which he carried across his neck.

Stop it!

One of the greatest challenges Business Owners face in driving forward their business, is that to do what must be done other activities must be stopped.

Happiness is Contagioius

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Increasing your Personal Power

Words are innocent and powerless in themselves, Nathaniel Hawthorne said, but they become immensely powerful in the mouth of someone who knows how to use them to persuade others to follow his lead.

COULD HYPNOSIS HELP YOU ACHIEVE YOUR GOALS?

A new, unique course, which combines hypnosis and coaching, has been launched to help people set and achieve goals for the coming year.

What are you?

An old native legend tells of a brave who found an eagle’s egg one day and, thinking to save it, put it in a prairie chicken’s nest.

Be Unique

Steve Bigari knows a lot about hamburgers.

Customer Lifetime Value

Ever wondered what the lifetime value of your customer is….check out this useful online tool from our friends at Harvard.

A Jar of Rocks

A while back I was reading about an expert on the subject of time management.

What Business Leaders Can Learn From Charles Darwin

2009 marks the 200th anniversary of the birth of Charles Darwin, and the 150th anniversary of the publication of his seminal work, On The Origin Of The Species.

The Parable of the Talents

Why do some people retire rich and most people retire poor?

A little but every day…..

A great factoid from a client;