Leadership

Summer Reading

Off on holidays next week.

Leadership

WOW!

Last April I was walking in a park.

Leadership

Your Most Powerful Sales Tool

Did you enjoy what you had for dinner last night?

Leadership

Tools for Your 21st Century Toolbox

One of the ways I test anyone I may hire as an employee or contractor is to look at their tools.

Leadership

Importance of Customer Service

A man has single-handedly managed to wipe $180 million off the value of an airline, simply because they got their customer services wrong (http://news.bbc.co.uk/1/hi/world/americas/8164273.stm).

Leadership

>Top 10 Ways to motivate people

>The Top 10 ways to Motivate People:

Leadership

Why do the biggest brands start in a garage?

The greatest start-ups traditionally begin in a garage.

Strategy

How to Get a Lifetime Return on a One-Time Investment

It sounds simple but inviting your customers to do additional business with you again is a powerful strategy for significantly improving sales.

Leadership

Getting to Tough Decision Makers

One of the biggest time wasters in the sales game is when the salesperson fails to get to the real decision maker, an end up and presenting their products and/or services to people who cannot say “Yes!” or only have the authority to say “No.”