If you are going to improve innovation then an accurate current assessment of your innovation capacity is essential. An innovation audit looks across your organisation
“It’s amazing what you can accomplish when you don’t care who gets the credit.” This quote has been attributed to Ronald Reagan and Harry S.
I have recently been working with a client meeting to develop a new marketing plan for her business. What worked a few years ago to
In my experience, in industry across industry, companies are increasingly frustrated and disappointed. Whether customers, employees or business owners – no one wants to deliver
The other day a client asked me about the concept of managing your online reputation. Researching this a bit more I typed “reputation management” into
One of the key issues clients face is how to get in front of key decision makers. Most businesses think that the only way to
There are certain definable qualities highly successful organizations have in common. Extraordinary companies do ordinary things extraordinarily well. Some do better in certain areas than
Sorting through things last week I came across an oversized business card I acquired from a Lobster restaurant on my holiday a few years back
1. Make sure our product/service is being delivered with consistency. You need to give people what they expect. 2. Add some low cost, high perceived
Businesses need customers and without them, the business won’t last long. The question is, what kinds of customers do you have? General Electric has routinely
