Implementation
Strategy without execution is just intention. The companies that sustain high growth are not the ones with the cleverest plan. They are the ones that turn priorities into weekly action, measure what matters and hold themselves to a disciplined rhythm, quarter after quarter. In our experience, execution is where most of the gap between ambitious companies and successful ones actually sits.
This section collects our articles on getting things done in a growing business: the habits, meetings, metrics and routines that take a plan off the page and into the organisation.
The execution habits. The Rockefeller Habits Checklist is the foundation of our approach. Ten routines, each simple on its own, that together give a leadership team the discipline to deliver. If you read one thing in this section, read that. From strategy to results then picks out the five things that most often decide whether a plan gets delivered or quietly abandoned.
Rhythm over heroics. Why your scaling company doesn't need a better strategy, it needs a better rhythm makes the case that a predictable cycle of daily, weekly, monthly and quarterly meetings beats any amount of individual effort. The secrets of great monthly management meetings goes into the one meeting that most often goes wrong, and how to maximise your weekly leadership team meeting covers the weekly check-in that keeps everything else honest.
Measuring and course-correcting. Harnessing the power of KPIs and OKRs explains how to build a scorecard that tells you early when something is drifting. Delivering execution excellence looks at what a leadership team does with that information once it has it.
Doing less, better. Why high growth companies don't need more data, they need better action is a useful corrective for teams that have mistaken reporting for progress, and mastering the art of focus returns to the discipline that underpins all of this: doing a small number of things properly.
Productivity and tools. Execution also happens at the level of the individual working day. The 3-day work week is a provocation about what focused time can achieve, 10 AI habits that will transform your productivity is a practical starting point with real tools, and before you buy that AI tool is the sanity check to read before spending money on another system.
The newest articles are listed first below. For the thinking that sits upstream of execution, see our strategy section; for the people who have to deliver it, see leadership and team. When you want help installing these habits in your own business, our scale-up workshops and coaching programmes do exactly that.
52 articles, page 2 of 3
How to improve your customer service…
A lot of companies I meet are under the illusion that they’re providing excellent customer service when they actually are not.
KPI’s that drive behaviour
Delivering new sales revenue is a common theme that comes up with the clients I work with.
Do Those Successful At Sales Have To Be Rule Breakers?
Ask the average person to describe a salesperson, and expect to hear words such as “charisma,” “charm” and, in some cases, “rule breakers.”
How to master sales…
When I train companies on sales I am often asked what separates a top performing sales person from the rest of the pack.
Here’s why Black Friday is successful…..
Every year I find it amazing the changes to rational consumer behaviour on Black Friday.
5 Rules for Meeting Millennial Customer Service Expectations
To capture the enormous purchasing power of millennials and Gen Z, you need to shift your style to match the preferences of these young consumers. It’s time to drop the phone and take up social media.
Sales Basics: The Follow Up
It amazes me how many companies I visit and they are treating prospects like commodities. In today’s marketplace you must be different. How can you stand out?
10 Habits from the most productive people
We all face the same challenge – there are only 24 hours in a day. Yet some people seem to have an uncanny ability to get things done no matter what. Even when juggling multiple projects, they achieve what they set out to do without fail.
Excuses not to innovate
I frequently come across businesses that have great ideas but just can’t seem to progress them. Upon further questioning a list of excuses soon emerge.
Want to create more time?
Most people I come across complain at one time or another that they haven’t enough time. Here are some ideas to create more time so you can get all your work done, and still have time left over for a personal life:
How to implement your strategy…..
After completing a strategy process, a lot of managing directors I work with are tempted to breathe a sigh of relief.
Time for a breakthrough…..
Over last week I was fortunate to be in Thailand with 250 of the coolest, brightest ‘movers and shakers’ from over 40 countries.
Obstacles to Implementing Your Customer Strategies
Over the last week I have met numerous companies who have some great customer strategie, but are struggling to implement them.
How to set goals for 2014…..
“Goals. There’s no telling what you can do when you get inspired by them. There’s no telling what you can do when you believe in them.
Tips to become more productive
Why is it that most leaders in high growth organisations report feeling overwhelmed at work?
10 Principles to Live a Complex Life!
If you’re like most people I work with, the demands come at you from every angle, all day long, and you have to make difficult decisions without much time to think about them.
Bob Parson’s 16 Rules
Bob Parsons, the colourful founder and CEO of GoDaddy. Recently Bob sold a take in Go Daddy for $2.25 Billion to there private equity firms, yet still remains the largets stakeholder.
Getting Outside The Box
Thinking “outside the box” or (as it is sometimes known) “colouring outside the lines” is a popular idea in the business world today.
Simple Tips to Boost Your Referrals
1. Make sure our product/service is being delivered with consistency. You need to give people what they expect.
How to implement change in your business
The most important resource of a business today is it’s people. This is increasingly meaningful not merely as rhetoric but also in practice.
How to Implement change….
The most important resource of a business today is it’s people. This is increasingly meaningful not merely as rhetoric but also in practice.
Say thank you this Christmas……
Poor customer service costs a company dearly. Customer satisfaction is not a small issue, think about this:
Make Networking Work for you……
Some business owners I meet complain that, although they attend networking events, they don’t actually get any work through them and question whether it is worth while bothering, given that there are 101 other things they could be spending their time doing.
Principles for Connecting with Others
In Daniel Goleman’s best selling book Social Intelligence he concludes that the greatest successes in life aren’t usually the most talented or brain smart – the most successful are very good at communicating and connecting with people (socially intelligent).