A company culture is like metal… when I work with companies I heat it up with coaching and training and it becomes pliable. I then help the MD set it in a new shape and then it hardens. In time it will need to be heated and evolved into a new shape again.
The top performing cultures are always “warm” and never harden. The people in these cultures in time become comfortable with this state, support it, thrive in it, and demand it. They become so emotionally invested in protecting this precious culture that in time the MD and senior team barely have to reinforce the culture… because everyone is living it. They are it.
Here are 5 ways to keep your culture warm:
1) Ensure the MD and senior team receive coaching – this will enable them to identify and overcome their blind spots and shift their challenging behaviours.
2) Create a culture of constant learning and growth – start with a culture audit so you truly know where you stand. From there the tribal customs, rituals, rewards and consequences can be shaped to fully engage your team.
3) Identify and train your emerging leaders – for a culture to remain warm it must have energy coming from all levels. Who are your unsung heroes? Team members who support others and bring the most innovation to your company? Coaching of these emerging leaders helps them to shift their limiting beliefs and take on new more impactful identities, which in turn will help enhance your culture.
4) Be clear on your company’s vision: it all begins with your purpose, vision, values and key goals
5) Be clear on leadership effectiveness – to be most present, accountable, consistent, clear and powerful.
